Privacy policy

Last updated: August 27, 2025

Overview

Chuck’s – Clothing & Supply Co. (“Chuck’s,” “we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Chuck’s is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we say “personal information,” we mean information that identifies or can reasonably be linked to you. This may include:

  • Contact Details: name, shipping/billing address, email, and phone number.

  • Financial Information: credit/debit card details and payment confirmation (processed securely by Shopify — we never see or store your full card number).

  • Account Information: username, password, settings, and preferences.

  • Transaction Information: items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: information you share when contacting us for support.

  • Device & Usage Data: IP address, browser type, device information, and activity on our site (collected automatically through Shopify and cookies).

How We Collect Personal Information

We collect personal information in these ways:

  • Directly from you (when you create an account, place an order, or contact us).

  • Automatically (via cookies and Shopify analytics when you browse our site).

  • Through service providers (e.g., shipping carriers, payment processors).

  • From partners/third parties (e.g., advertising or social media integrations).

How We Use Personal Information

We use your personal information to:

  • Process orders, payments, returns, and deliveries.

  • Communicate with you about orders, support, and account details.

  • Personalize and improve your shopping experience.

  • Send marketing and promotional messages (only if you opt in).

  • Protect against fraud and maintain the security of our Services.

  • Comply with applicable laws and legal processes.

Disclosure of Personal Information

We may share your information only as needed to provide and improve our Services:

  • With Shopify, who powers our online store and checkout.

  • With service providers (e.g., shipping companies, payment processors).

  • With marketing partners (if you have opted in to receive marketing).

  • When required by law, legal process, or to protect our rights.

We do not sell or rent your personal information.

Relationship with Shopify

Because our Services are hosted by Shopify, information you provide will also be processed by Shopify. Shopify may use this information to provide and improve their services across merchants. For details about Shopify’s practices and your rights, visit https://www.shopify.com/legal/privacy.

Data Security & Retention

  • All payments are encrypted and handled through Shopify’s PCI-compliant system.

  • We never store your full payment details.

  • We retain your personal information only as long as necessary to provide Services, comply with law, or resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Request a copy (portability) of your personal information.

  • Opt out of certain uses, such as marketing or targeted advertising.

To exercise these rights, contact us at chucksclothingnsupplyco@gmail.com.

Children’s Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

International Transfers

Your information may be transferred and processed outside your home country, including in the United States, where our servers and service providers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last updated” date. Continued use of our Services after changes means you accept the updated Privacy Policy.

Contact Us

For questions or privacy concerns, please contact us at:

Chuck’s – Clothing & Supply Co.
Email: chucksclothingnsupplyco@gmail.com