At Chuck’s – Clothing & Supply Co. (“Chuck’s,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website (chucksco.com). By using our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when interacting with our site, including:
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Account Information: Name, email address, and phone number (if provided).
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Order Information: Billing address, shipping address, and payment details (processed securely via Shopify).
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Usage Information: Non-identifiable data such as browser type, IP address, and site activity, collected automatically for analytics and performance.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Provide customer support and respond to inquiries.
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Communicate with you about your account, orders, or promotions (if you’ve opted in).
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Improve our website, services, and customer experience.
3. Payment Security
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All payments are processed securely through Shopify’s PCI-compliant payment system.
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We do not have access to, nor do we store, your full credit card details.
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Shopify may store encrypted transaction information to complete and verify payments.
4. Data Storage & Protection
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Your account and order information is stored securely in Shopify’s database.
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We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
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Your data will never be sold, rented, or shared with third parties, except as required by law.
5. Sharing of Information
We only share your information in the following circumstances:
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With trusted third-party service providers (such as shipping carriers) solely for the purpose of delivering your order.
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When required by law, regulation, or legal process.
6. Your Rights
You have the right to:
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Access and update your account information.
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Request deletion of your account or data (subject to legal and contractual obligations).
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Opt out of marketing emails by clicking “unsubscribe” in any communication.
7. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site performance. You may disable cookies in your browser settings, though this may affect site functionality.
8. Children’s Privacy
Our website is not directed toward children under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact Us
For questions regarding Chuck’s policies, orders, or general support, please reach out:
chucksclothingnsupplyco@gmail.com
Instagram: @chucks_co
Shopify Inbox: Use the chat bubble on our site for quick questions
Full Contact Page: chucksco.com/pages/contact-us
