Support

Last updated: August 23, 2025

We’re here to help. Whether you need order updates, shipping info, returns, or just a hand choosing the right size, you’ll find everything you need below. If you can’t find the answer here, reach out anytime at chucksclothingnsupplyco@gmail.com, through Shopify Inbox chat, or by DM on Instagram @chucks_co.

1. Order Help

  • Track Your Order – You’ll receive a tracking link in your confirmation email once your order ships.

  • Start a Return – Submit a request through our [Returns Form] or email us. Once approved, we’ll send you the return address privately.

  • Payment Issues – All payments are handled securely by Shopify. If something looks off, email us and we’ll double-check it.

2. Shipping & Delivery

  • Local Pickup (Free) – Arrange by request through email, Shopify Inbox, or Instagram DM. We’ll share the pickup location once approved.

  • Local Delivery ($3.00) – Available within our delivery radius.

  • Global Delivery ($8.00) – Shipped via USPS, UPS, or DHL.

  • Full details: Shipping & Returns.

3. Sizing & Product Care

  • Shirts – Built on the Gildan Hammer™ heavyweight blank. See the Fit & Care Guide for full measurements.

  • Hats – One size fits all.

  • Care Instructions – Wash inside out, cold or warm water, tumble dry low or air dry. Avoid ironing designs.

4. Community & Faith

  • Chuck’s is more than clothing — it’s a way to glorify God, enjoy His creation, and build community.

  • We welcome both believers and nonbelievers into this story. If you’ve got a testimony, adventure, or local story you want to share, reach out — we’d love to feature it.

5. Contact Us

If you need more help: